Other Information

  • Fabyland Terms & Conditions

    - Win Fabyland gift voucher with every online purchase on centrepointstores.com.
    - Offer: Spend a min. of AED 375, get 150 bonus points + 75 extra bonus points / Spend a min. of AED 550, get 250 bonus points + 125 extra bonus points.
    - Present this voucher along with the original email at the cash counter at any Fabyland outlet in UAE to avail the offer.
    - Offer cannot be exchanged for cash.
    - This offer cannot be clubbed with any other promotion.
    - This offer is valid until September 15, 2024
    - In-store terms & conditions apply.

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  • Yango Play Terms & Conditions

    - Win Yango Play vouchers with every online purchase on centrepointstores.com.
    - Offer: Get 3 months free subscription.
    - This promotion is only valid in UAE
    - This promotion is only applicable when subscribing to Yango Play for the first time through this offer page: https://play.yango.com/gift?code=CP2024&lang=en, using a valid bank card (debit or credit card).
    - Your promo code has an expiry date which is by the end of the promotional period announced.
    - To redeem the coupon and avail our free trial period, you will be required to input your normal registration details as part of the redemption process for the coupon and provide a valid payment method (bank card). Once your free period ends, your payment method will automatically be charged with the current retail subscription fee for the service. If you do not wish to be charged, you may cancel your account before the end of your access period.
    - We only allow one coupon per account, household, telephone number, payment method, name, or alter-ego, and we reserve the right to prevent you from taking advantage of such promotions if we think you have already enjoyed once before.
    - You explicitly agree to any fees, charges, taxes arising from your use of this payment method. If you wish to change the payment method and/or change the credit/debit card details, you can and must update your payment information on the account section of the service. 
    - Upon the expiry of the validity of your payment method, you agree that we will continue to charge you and you will continue to pay the subscription fee due, and you remain fully responsible to pay the full amounts, fees, expenses, and charges for any transaction and to implement and collect the amounts through any means (collection companies, law firms, arbitration).
     

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  • Xtreme Zone Terms & Conditions

    - Win Xtreme Zone gift vouchers with every online purchase on centrepointstores.com.
    - Offer: Spend a min. of AED 315, get 100 bonus points + 50 extra bonus points/ Spend a min. of AED 525, get 200 bonus points + 100 extra bonus points.
    - Present this voucher along with the original email at the cash counter at any Xtreme Zone outlet in UAE to avail the offer.
    - Offer cannot be exchanged for cash.
    - This offer cannot be clubbed with any other promotion.
    - This offer is only valid until September 15, 2024.
    - In-store terms & conditions apply.
     

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  • Hello Park Terms & Conditions

    - Win Hello Park gift vouchers with every online purchase on centrepointstores.com.
    - Get 20% off on full day entry tickets. Max. discount of AED 20.
    - Offer is valid for full day entry tickets only, until November 30, 2024.
    - Offer is not valid in conjunction with any existing offers or promotions.
    - Offer cannot be exchanged for cash.
    - Hello Park Digital Kids Amusement Arcade L.L.C has the right to request an ID card or any other document to verify the identity of the discount offer holder
    - Other terms & conditions may apply.

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  • Leo & Loona Terms & Conditions

    - Win Leo & Loona gift vouchers with every online purchase on centrepointstores.com
    - Get 20% off on full day entry tickets. Max. discount of AED 46.
    - Offer is valid for full day entry tickets only, until November 30, 2024.
    - Offer is not valid in conjunction with any existing offers or promotions.
    - Offer cannot be exchanged for cash
    - Leo & Loona Kids Amusement Arcade L.L.C has the right to request an ID card or any other document to verify the identity of the discount offer holder 
    - Other terms & conditions may apply.

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  • Tabby Terms & Conditions

    - New customers get extra 15% off, and repeat customers get extra 10% off respectively while shopping online on Centrepoint apps and website. 
    - To avail this offer, first-time customers must use promo code ‘TABBYDAY15’ and repeat customers need to use code ‘TABBYDAY10’ at the time of checkout. 
    - Duration: July 25 – 31 
    - Maximum discount of AED 40. 
    - This offer is valid only online at centrepointstores.com website and mobile apps. 
    - This offer is only valid in KSA & UAE. 
    - Exchange and refund shall be as per the Centrepoint exchange and return policy. 
    - Shukran points are awarded as per the policy. 
    - Products excluded from the promotion are cosmetics, watches, electronics, school merch, abayas and beauty. 

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  • PS5 Back to School T&C

    1.Shop at centrepointstores.com and get a chance to win a PS5.
    2.To qualify, use code ‘BACKTOSCHOOL’ at checkout.
    3.Participants will automatically enter the draw on using this code.
    4.The contest is valid for the following period: July 15 – August 31, 2024.
    5.Winners will be selected randomly from all the qualified users.
    6.Winners will directly be informed by the last week of September.

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  • PS5 Back to Campus T&C
    1. Shop at centrepointstores.com and get a chance to win a PS5.
    2. To qualify, use code ‘BACKTOCAMPUS’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. The contest is valid for the following period: July 15 – August 31, 2024.
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will directly be informed by the last week of September.

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  • Ferns N Petals T&C
    1. Get a Ferns N Petals gift voucher worth AED 50 with every online purchase on centrepointstores.com. 
    2. Gift vouchers are valid only on www.fnp.com/uae.
    3. Only one gift voucher per user is applicable for redemption.
    4. Multiple offers cannot be combined.
    5. Gift vouchers are applicable only for online orders. No offline redemption is allowed.
    6. Customers must apply the code “CP50” to avail the offer.
    7. Gift vouchers cannot be encashed and will not be replaced if lost or damaged.

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  • Fitness First T&C

    • Win Fitness First gift vouchers worth AED 500 with every online purchase on centrepointstores.com. 

    • This offer is valid only for 12-month upfront membership plans.

    • Customer must be 16 years old or above to be eligible to redeem the offer.

    • To redeem the voucher, purchases must be made directly at Fitness First and the original email received must be shown at the time of redemption.

    • The offer is not redeemable for cash and cannot be exchanged for any

    monetary value.

    • Offer is non-transferrable and must be used by the recipient of this email

    • New memberships only.

    • This offer cannot be combined with any other promotions, discounts, or special offers.

    • The offer is valid until August 15, 2024.
     

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  • Cleartrip T&C

    - Shop and get AED 750 worth of Cleartrip vouchers.
    - Offer is valid on all International round-trip flights from UAE on www.cleartrip.ae & CleartripME application.
    - The offer is valid until July 15, 2024. Travel dates are open.
    - To avail the offer, the coupon code ‘SUMMER’ must be entered at the time of booking on the Cleartrip website or app.
    - Offer valid only on full payment with credit or debit cards. Cleartrip wallet cannot be used for payment along with this offer.
    - In case you cancel the booking (in part or full) the entire offer availed for the said booking will be deducted from the refund amount.
    - The offer shall be non-transferable, non-negotiable, and non-encashable.
    - The offer is valid on the total fare.
    - You can avail the offer only once per card. If you transact more than one time you can still book, however, you won't get any discount/ cashback on your second transaction.
    - This offer cannot be clubbed with any other offer available on www.cleartrip.ae or any other Cleartrip sites.
    - Valid on adult and child bookings only. Not valid for Infants.
    - We reserve the right to modify the offer and its terms at our discretion.
    - The products and services offered by Cleartrip MEA FZ LLC are governed by the terms of use prescribed by Cleartrip on its website and as amended from time to time.
    - The terms and conditions of this offer are subject to change without any prior notice.
    - Cleartrip reserves the right to change or withdraw the offer at any time at the sole discretion of the management.
    - Disputes are subject to the jurisdiction of Dubai, UAE.

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  • Step By Step Nursery T&C

    - Get Step By Step Nursery registration fee waive off vouchers worth AED 1,500, in addition to 10% off, with every online purchase on centrepointstores.com.
    - Registration fee waiver to the value of AED 1,500 + VAT and 10% discount on tuition.
    - Fees for Centrepoint voucher holders only.
    - Offer valid until August.
    - Valid on 5-day programmes only.
    - Valid at all Step By Step Nursery branches including Mirdif, Dubailand, Umm Suqeim and Jumeirah.

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  • Melodica T&C

    - Get 20% off Diamond Music Packages & Diamond Dance Memberships at Melodica Music Academy with every online purchase on centrepointstores.com.
    - This voucher is valid until Sept 30, 2024.
    - This voucher cab be redeemed at any of our UAE branches.
    - This voucher cannot be used in conjunction with any other offer.
    - This voucher cannot be redeemed against cash.
    - This voucher is not transferable and can only be redeemed once by the owner.

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  • Books T&C

    - Shop at centrepointstores.com and get a chance to win vouchers worth AED 200 on books.
    - To qualify, use code ‘LOVEBOOKS’ at checkout.
    - Participants will automatically enter the draw on using this code.
    - Winners will be selected randomly from all the qualified users.
    - Winners will be informed by the last week of July.

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  • Fun City T&C

    - Get 5 Blue Plays at Fun City.
    - This voucher is valid across all our GCC stores.
    - This voucher is for single use only.
    - This voucher cannot be exchanged for cash or sold.
    - This voucher is not valid in conjunction with other promotions.
    - This voucher is not valid on public holidays.
    - This voucher must be handed over to the cashier for activation.
    - Landmark Leisure is not responsible for any lost vouchers.
    - Landmark Leisure's management has the final decision on the redemption of the offer.
    - Standard stores terms and conditions apply.
    - This coupon is valid until June 30, 2024.

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  • The Juice Beauty T&C

    - Redeem AED 50 cash vouchers at The Juice Beauty.
    - Valid for services at all Juice Beauty locations.
    - One voucher per person, per redemption.
    - Cannot be used with other offers, discounts, or packages.
    - Cannot be used with retail products.
    - Cannot be converted into cash.
    - Present the original voucher to avail the discount.
    - Valid until June 30, 2024 (Not applicable on public holidays, special days, and Eid rush days)
    - Valid at the following locations: Mankhool, City Center Mirdiff, Arabian Center, Dubai Hills Estate, Al Barsha Mall, Meadows Town Center, Arabian Ranches 2 and The Springs Souk.

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  • Free Adidas Vouchers T&C

    1.   Shop this Shopathon and get a chance to win Adidas vouchers worth AED 400.

    2.   To qualify, use code ‘SHOPATHON’ at checkout.

    3.   Participants will automatically enter the draw on using this code.

    4.   The contest is valid for the period of Shopathon: May 23 - June 2, 2024.

    5.   Winners will be selected randomly from all the qualified users.

    6.   Winners will directly be informed by the last week of June.  

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  • Asics T&C
    1. Shop and get a chance to win vouchers worth AED 400.
    2. To qualify, use code ‘ASICS’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. Contest validity: May 17 – 19, 2024
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will be directly informed by the beginning of June.

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  • Cashback Campaign Terms & Conditions
    1. Valid only on select products. Not applicable on beauty, electronics, watches, and accessories.
    2. Cashback will be credited to Shukran account 14 days after delivery of orders.
    3. Maximum cashback of AED 50.
    4. The cashback is applicable on a minimum purchase of AED 350.
    5. Offer can only be used once by registered users.
    6. This offer is only valid online at Centrepointstores.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    9. Shukran points will be awarded as per the policy.

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  • HSBC Terms & Conditions

    1. Get extra 10% off online purchases with HSBC credit & debit cards. Excludes cosmetics, watches, electronics, sunglasses & beauty categories.
    2. Validity: April 1 – 30, 2024.
    3. Max. discount of AED 40.
    4. The discount is applicable on a min. purchase of AED 200.
    5. This offer is exclusive to HSBC credit & debit card holders only.
    6. To avail this offer, the customer needs to use their HSBC credit & debit cards at the time of checkout.
    7. This offer is only valid online at Centrepointstores.com website and mobile apps.
    8. This offer can be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points will be awarded as per policy.

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  • Guess Watch T&C
    1. Shop at centrepointstores.com this Ramadan & get a chance to win a free Guess watch.
    2. Spend min. AED 400 to enter the lucky draw.
    3. Use code ‘GUESS’ at checkout.
    4. Participants will automatically enter the draw on using this code.
    5. Contest validity period: Until March 28, 2024.
    6. Winners will be selected randomly from all qualified users.
    7. Winners will directly be informed by the end of April.

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  • Emirates NBD Bank Terms & Conditions
    • Get an extra 10% off all online products excluding cosmetics, watches, electronics, sunglasses & beauty products.
    • Validity: March 10 – April 10, 2024
    • Maximum discount of AED 40
    • This offer is exclusive to Emirates NBD credit & debit card customers only.
    • This offer is only valid online at Centrepointstores.com website and mobile apps.
    • This offer can be clubbed with any other sale/promotion/offer.
    • Exchange and refund shall be as per the Centrepoint exchange and return policy.
    • Shukran points will be awarded as per the policy.

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  • Spin The Wheel Contest T&C
    • By participating in the ‘Spin The Wheel’ contest, you stand a chance to win smartwatches from Titan, Fastrack, and Sonata. Prizes are subject to availability and may vary.


    • The lucky draw winner will be officially declared on February 22, 2024. Failure to respond within a specified period may result in the selection of an alternative winner.

     

    • The flat 30% discount voucher is applicable only on purchases of Titan, Fastrack, and Sonata brands. This voucher cannot be combined with any other ongoing promotions or discounts. 

     

    • The voucher is not redeemable for cash and has no cash value.

     

    • The flat 30% discount voucher is valid until February 15, 2024. After this date, the voucher will expire, and no extensions or replacements will be provided. Ensure to use the voucher before the specified expiry date to avail of the discount on eligible products.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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