Other Information

  • Emirates NBD T&C
    1. Get extra 10% off using Emirates NBD cards on min. spends of AED 300. Offer valid on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Duration: Nov 21 – 24.
    3. Maximum discount of AED 40.
    4. Minimum purchase of AED 300.
    5. This offer is exclusive to Emirates NBD Bank Credit & Debit Cards holders only.
    6. To avail this offer, customers must use Emirates NBD Bank Credit & Debit Cards at the time of payment.
    7. This offer is only valid online at centrepointstores.com website and mobile apps.
    8. This offer can be clubbed with any other sale/promotion/offer.
    9. Exchanges and refunds shall be as per the Centrepoint exchange and return policy.
    10. Shukran points are awarded as per the policy.

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  • BFS T&C
    1. Shop at centrepointstores.com and get a chance to win cashback worth AED 999.
    2. Use Code: BFS
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 19 to Dec 6.
    5. Winners will randomly be selected from all qualified users.
    6. Winners will directly be informed by mid-January.

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  • BIG FRIDAY T&C
    1. Shop at centrepointstores.com and get a chance to win 200,000 Shukrans.
    2. At the time of payment, use code: BIGFRIDAY
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 19 to Dec 6.
    5. Winners will randomly be selected from all qualified users.
    6. Winners will directly be informed by mid-January.

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  • Lucky11 T&C
    1. Shop at centrepointstores.com and get a chance to win AED 1,111.
    2. Use Code: LUCKY11
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 4 to Dec 31
    5. Winners will be randomly selected from all qualified users.
    6. Winners will be informed directly by mid-January.

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  • Domino's Terms & Conditions
    1. Get 30% off a la carte menu items.
    2. Valid on both Domino’s website & App.
    3. Valid until 30th December 2024. 
    4. Discount applies only on online orders. 
    5. Cannot be combined with any other offer. 
    6. Maximum discount of up to AED 30. 
    7. Partners terms & conditions apply.

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  • Instashop Terms & Conditions

    • Offer is valid for new users only.
    • Not valid in restaurants and bakeries.
    • Offer is only valid until 31st December, 2024.
    • This voucher can only be redeemed once.
    • Vouchers must not be copied, redistributed for any purposes, including but not limited to sale, trade or exchange, unless otherwise specified.
    • Partner terms and conditions apply. 
    • This voucher cannot be combined or used in conjunction with any other offer or discount.

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  • EZHire Terms & Conditions

    - Use code "EZCENTREPOINT"
    - Flat discount of AED 79.99 on daily and weekly rental bookings (equivalent of 1-day rental amount).
    - One booking per user is allowed.
    - The offer is applicable for both new and existing users.
    - Validity of the promotion until Dec 31, 2024.
    - To avail the discount, rental bookings must be made through the eZhire mobile application.
    - Partners terms and conditions apply. 

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  • Rehlat Term and Conditions - Up to 15% off

    • Use code 'CPH12'
    • Maximum discount of up to 15% applicable per booking (7.5% discount + 7.5% Rehlat wallet amount) • Valid only on bookings with a minimum spend of AED 550 or more.
    • Maximum discount of AED 100.
    • Book by 31 December, 2024 and Stay by 31 January, 2025
    • Voucher is redeemable twice per email ID
    • Offer is valid on web and app bookings.
    • This voucher cannot be combined or used in conjunction with any other offer or discount • Partner terms and conditions apply.

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  • Rehlat Term and Conditions - Up to 12% off

    • Use code 'CPF12'.
    • Maximum discount of up to 12% applicable per booking (6% instant discount + 6% Rehlat wallet amount)                  
    • Valid only on bookings with a minimum spend of AED 1,000 or more.
    • Maximum discount of AED 150.
    • Offer is applicable on Domestic & International Airlines.
    • Book by 31 December, 2024 and Travel by 31 January, 2025.
    • Voucher is redeemable twice per email ID.
    • Offer is valid on web and app bookings.
    • This voucher cannot be combined or used in conjunction with any other offer or discount.                                           
    • Partner terms and conditions apply.

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  • Just Life Terms & Conditions:
    1. Use code "JLCP25".
    2. This voucher gives you AED 25 off all services.
    3. This voucher cannot be used in conjunction with other offers.
    4. This voucher is valid on a minimum booking value of AED 77.
    5. This voucher is valid until Dec 31, 2024.

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  • HSBC Terms & Conditions
    1. Get extra 10% off using HSBC cards on min. spends of AED 300. Offer valid on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Duration: Nov 8 – 23, 2024.
    3. Maximum discount of AED 40.
    4. Minimum purchase of AED 300.
    5. This offer is exclusive to HSBC Bank Credit & Debit Cards holders only.
    6. To avail this offer, the customer must use HSBC Bank Credit & Debit Cards at the time of payment.
    7. This offer is only valid online at centrepointstores.com website and mobile apps.
    8. This offer cannot be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points are awarded as per the policy.

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  • Visa Bank Card Offer T&C
    1. Get extra 10% off on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Duration: Nov 7 – 9, 2024
    3. Maximum discount of AED 40.
    4. Minimum purchase of AED 300.
    5. This offer is exclusive to VISA Bank Credit & Debit Cards holders only.
    6. To avail this offer, the customer must use VISA Bank Credit & Debit Cards at the time of payment.
    7. This offer is only valid online at centrepointstores.com website and mobile apps.
    8. This offer cannot be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points will be awarded as per the policy.

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  • ADCB T&Cs
    1. Get extra 10% off all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Duration: Nov 4 – 6, 2024.
    3. Maximum discount of AED 40.
    4. Minimum purchase of AED 200.
    5. This offer is exclusive to ADCB cardholders.
    6. To avail this offer, the customer must use ADCB Bank Credit & Debit Cards at the time of payment.
    7. This offer is only valid online at centrepointstores.com website and mobile apps.
    8. This offer cannot be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points will be awarded as per the policy.

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  • Coffee Planet Terms and Conditions:

    • Offer valid across all outlets in the UAE.
    • Offer is valid for dine-in only.
    • Offer is only valid until December 31, 2024
    • This voucher cannot be combined or used in conjunction with any other offer or discount.
    • This voucher can only be redeemed once.
    • Vouchers must not be copied, redistributed for any purposes, including but
    not limited to sale, trade or exchange, unless otherwise specified
    • Partners terms and conditions apply.

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  • Popeyes Terms and Conditions:

    • Offer valid across all outlets in the UAE.
    • Offer is valid for dine-in and takeaway only.
    • Offer is only valid until 30th November, 2024.
    • This voucher can only be redeemed once.
    • Vouchers must not be copied, redistributed for any purposes, including but not limited to sale, trade or exchange, unless otherwise specified.
    • Partners terms and conditions apply.
    • This voucher cannot be combined or used in conjunction with any other offer or discount.

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  • Kaya Skin Clinic Terms and Conditions:

    • Prior booking is required.
    • Digital voucher to be presented at your preferred outlet to avail the offer.
    • This voucher cannot be combined or used in conjunction with any other offer or discount.
    • Vouchers must not be copied, redistributed for any purposes, including but not limited to sale, trade or exchange, unless otherwise specified.
    • Partners terms and conditions apply.

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  • Ekar Terms and Conditions:

    • To redeem 50% off any booking, download ekar app via App Store/Play Store.
    • Maximum discount of AED 60.
    • Offer is only valid until 30th November, 2024.
    • This voucher can only be redeemed once per user.
    • Valid in Dubai and Abu Dhabi only.
    • Vouchers must not be copied, redistributed for any purpose, including but not limited to sale, trade or exchange, unless otherwise specified.
    • Partners terms and conditions apply.
    • This voucher cannot be combined or used in conjunction with any other offer or discount.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Maestro Pizza Terms & Conditions

    • Offer is valid for delivery in Dubai and Sharjah only.
    • Order via Maestro app or the website.
    • Offer is only valid until December 31, 2024
    • This voucher cannot be combined or used in conjunction with any other offer or discount 
    • Partner terms and conditions apply.

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  • Musafir Terms & Conditions - AED 250 off Holiday Bookings

    • Use code 'CPDEAL' to get AED 250 off Holiday Bookings.  
    To redeem this voucher please email your voucher copy, contact details & Emirates ID copy to help@musafir.com.   •Alternatively, you call us on 600 544 405. Or use the promo code 'CPDEAL' on musafir.com
    • Valid until December 31, 2024.
    • This voucher does not have any or partial monetary value and cannot be separated, transferred, reused,
    changed, exchanged or refunded in part or in entirety, if partly used or not used at all.
    • This voucher cannot be used in conjunction with any other discount, offer, promotion, or combination
    package or any similar stacked products.
    • Offer may only be redeemed until the voucher value is met completely on musafir.com. In the event that
    only a partial amount is consumed, the balance cannot be combined with another product nor can it be refunded in cash or kind.
    • This voucher once confirmed is non-refundable and non-changeable.
    Musafir.com reserves the right to amend, change, modify etc., in part or in whole the terms and conditions and
    availability of this voucher at its own discretion, either solely or in conjunction with the tour operator.
    • In case the deal is not available on the requested date, alternate available dates will be provided.
    • In case the value of the travel service is exceeding the voucher value, the difference amount has to be paid
    by the customer.
    Musafir.com’s standard Force Majeure & Indemnity clauses are applied on this voucher.
    • A minimum of 7 working days' notice is required before redeeming any service.
    • Vouchers are only valid on new bookings. Existing bookings will not have vouchers applied to them.

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  • Musafir Terms & Conditions - 25% off Visa Charges

    • Use code 'CPDEAL' to get 25% off Global Visa Assistance Charges.
    • To redeem this voucher, please email your voucher copy, contact details & Emirates ID copy to help@musafir.com. Alternatively, you call us on 600 544 405. Or use the promo code CPDEAL on musafir.com
    • Valid until December 31, 2024.
    • This voucher does not have any or partial monetary value and cannot be separated, transferred, reused,
    changed, exchanged or refunded in part or in entirety, if partly used or not used at all.
    • This voucher cannot be used in conjunction with any other discount, offer, promotion, or combination
    package or any similar stacked products.
    • Offer may only be redeemed until the voucher value is met completely on musafir.com. In the event that
    only a partial amount is consumed, the balance cannot be combined with another product nor can it be refunded in cash or kind
    • This voucher once confirmed is non-refundable and non-changeable.
    Musafir.com reserves the right to amend, change, modify etc in part or in whole the terms and conditions and
    availability of this voucher at its own discretion, either solely or in conjunction with the tour operator.
    • In case the deal is not available on the requested date, alternate available dates will be provided.
    • In case the value of the travel service is exceeding the voucher value, the difference amount has to be paid
    by the customer.
    Musafir.com’s standard Force Majeure & Indemnity clauses are applied on this voucher.
    • A minimum of 7 working days' notice is required before redeeming any service.
    • Vouchers are only valid on new bookings. Existing bookings will not have vouchers applied to them.

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  • Dunkin’ Donut T&Cs

    - Present the screenshot of this voucher code at your nearest Dunkin' Donuts outlet to avail the discount.
    - Complimentary doughnuts are only available from the regular doughnut menu.
    - Offer valid across all outlets in the UAE.
    - Not valid at the airport and Global Village.
    - Offer is valid for dine-in or pick-up, not valid for delivery.
    - Offer is only valid until Dec 31, 2024
    - This voucher can only be redeemed once.
    - Vouchers must not be copied, redistributed for any purposes, including but not limited to sale, trade or exchange, unless otherwise specified.
    - Partners terms and conditions apply.
    - This voucher cannot be combined or used in conjunction with any other offer or discount.

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  • Ferns N Petals T&C
    1. Get a Ferns N Petals gift voucher worth AED 50 with every online purchase on centrepointstores.com
    2. Offer applicable on purchases worth AED 200 & above.
    3. Gift vouchers are valid only on www.fnp.com/uae.
    4. Only one gift voucher per user is applicable for redemption.
    5. Multiple offers cannot be combined.
    6. Gift vouchers are applicable only for online orders. No offline redemption is allowed.
    7. Customers must apply the code “CP50” to avail the offer.
    8. Gift vouchers cannot be encashed and will not be replaced if lost or damaged.

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  • Hello Park Terms & Conditions

    - Win Hello Park gift vouchers with every online purchase on centrepointstores.com.
    - Get 20% off on full day entry tickets. Max. discount of AED 20.
    - Offer is valid for full day entry tickets only, until November 30, 2024.
    - Offer is not valid in conjunction with any existing offers or promotions.
    - Offer cannot be exchanged for cash.
    - Hello Park Digital Kids Amusement Arcade L.L.C has the right to request an ID card or any other document to verify the identity of the discount offer holder
    - Other terms & conditions may apply.

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  • Leo & Loona Terms & Conditions

    - Win Leo & Loona gift vouchers with every online purchase on centrepointstores.com
    - Get 20% off on full day entry tickets. Max. discount of AED 46.
    - Offer is valid for full day entry tickets only, until November 30, 2024.
    - Offer is not valid in conjunction with any existing offers or promotions.
    - Offer cannot be exchanged for cash
    - Leo & Loona Kids Amusement Arcade L.L.C has the right to request an ID card or any other document to verify the identity of the discount offer holder 
    - Other terms & conditions may apply.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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