Other Information

  • FLASH20 Voucher Offer T&C:

    - Get an extra 20% off on all footwear.

    - Minimum purchase value: AED 200.

    - Voucher is available on the website and app.

    - Maximum discount: AED 100.

    - Voucher is valid till 3:00 PM on February 1, 2022 

    - Voucher cannot be combined with other vouchers.

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  • AW50 Voucher Offer T&C

    - Get AED 50 off on a minimum purchase of AED 300 with code: AW50

    - Voucher is not applicable on Beauty and Smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid from 14th Jan 17:00:00 till 17th Jan 04:00:00

    - Voucher cannot be combined with other vouchers

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  • VISA offer T&C:

    - Get 10% off on spends of AED 250 and above with a maximum discount of AED 50 

    - This offer is valid till November 28, 2021

    - This offer is exclusive to VISA Credit & Debit Cards and prepaid cardholders only

    - To avail of this offer, customers should use VISA credit & debit cards at the time of paying the bill

    - This offer is only valid online at Centrepointstores.com and the offer is not valid in Centrepoint retail outlets

    - This offer is valid on all products

    - Exchange and refund shall be as per the Centrepoint exchange and return policy

     - Shukran points are awarded as per the policy



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  • CPWW50 Voucher Offer T & C

    - Get AED 50 on a minimum purchase of AED 250 with code: CPWW50 

    - Minimum purchase value to avail this code: AED 250

    - Maximum discount of AED 50

    - Voucher is not applicable on beauty, watches and smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid till 11.59.00 PM on Dec 4, 2021

    - Voucher cannot be combined with other vouchers

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  • Tajawal travel voucher T&Cs for Centrepoint customers

    - Enjoy an instant discount of AED 100 along with AED 150 cashback into your Tajawal Wallet for hotel bookings. You can use the Wallet points you earn for your future flight & hotel bookings.

    - You must be logged in to earn and redeem your Wallet points

    - You will earn the instant discount and Wallet points after you enter the code mentioned in this voucher on the voucher code box on Tajawal's payment page, click on 'Apply' and complete your booking.

    - This offer is valid only on a minimum spend of AED 1,000 on your booking with Tajawal.

    - If you’re signed in while booking, you’ll receive the Wallet points immediately after completing the booking using the code. - See Tajawal's Wallet page for more info.

    - Validity of the offer: 30 September 2021

    - Travel & stay period: Open with no blackout dates.

    - The code is valid for one hotel booking per customer.

    - Earned points are valid for 3 months from the date of booking.

    - The voucher, once issued, cannot be replaced and the date of validity cannot be extended for any reason.

    - If the booking is cancelled, the voucher will be considered void and cannot be used for a second attempt.

    - For further inquiries, call us at 8000184086

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  • Centrepoint shopping voucher T&Cs for Tajawal customers

    - This offer is only valid online at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com are entitled to a 10% discount on orders above AED 250 with a maximum discount of AED 50.


    - Only valid on online purchases at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com


    - This offer is exclusively applicable online only.


    - This offer is not applicable on transactions made at any of the Landmark Group retail outlets/stores. 


    - The offer duration is 6 July 2021 to 31 July 2021. 


    - Returns are applicable as per the Landmark Group’s policy


    - This offer cannot be clubbed with any other sale/promotion/offer.


    - Exchange and refund shall be as per the Centrepoint exchange and return policy.


    - Shukran points are awarded as per the policy. 


    - Modification and changes to the offer are at the sole discretion of the Landmark group.

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  • I have a few questions about the Iconic products I’ve bought on CentrepointStores.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-MYCP (800-6927)‎ between 9:00 AM and 9:00 PM, 7 days a week.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.


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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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Most popular questions

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