Other Information

  • REWARD11 – TERMS & CONDITIONS

    1. Offer Details

    1.1. Logged-in customers can avail a chance to win cashback of 1,111 on qualifying purchases made through Centrepoint by applying the promo code REWARD11 at checkout. The promo code cannot be combined with other promotions or bank offers.

    2. Promo Code & Redemption

    2.1. Logged-in customers must apply the promo code REWARD11 at checkout to qualify for a chance to win cashback.

    2.2. The promo code is:

    • REWARD11 – Chance to win cashback of 1,111.

    2.3. The promo code must be applied before completing checkout and cannot be applied retrospectively after order placement.

    2.4. The promo code is applicable on Centrepoint (CP), Babyshop (BS) and Splash (SP) checkout sites.

    3. Minimum Spend & Discount Conditions

    3.1. Logged-in customers who apply the REWARD11 promo code at checkout will qualify for a chance to win cashback of 1,111.

    3.2. The promo code must be applied at checkout to participate in the cashback campaign.

    3.3. The promo code cannot be combined with other promotions or bank offers.

    4. Product Exclusions

    4.1. The offer is subject to the applicable campaign terms and conditions.

    4.2. All eligible purchases are subject to the campaign conditions.

    5. Campaign Validity

    5.1. The offer is valid during the applicable campaign period.

    5.2. Centrepoint reserves the right to pause or withdraw the promo code before the stated end date at its discretion.

    6. General Conditions

    6.1. The offer is subject to availability and the applicable campaign validity period.

    6.2. Centrepoint reserves the right to modify, suspend or withdraw the offer where reasonably necessary and subject to applicable law.

    6.3. Participation in the offer constitutes acceptance of these Terms & Conditions.

    6.4. The cashback will be rewarded within 28 days after the campaign completion date.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • SINGLE CODE – TERMS & CONDITIONS

    1. Offer Details

    1.1. Customers can avail the following discount on qualifying purchases made through Centrepoint:

    - SINGLE: 11% off on a minimum purchase of 300, subject to a maximum discount of 40. The promo code cannot be combined with other vouchers or bank offers. The code is not applicable on Home, Electronics and Best Price products.

    2. Promo Code & Redemption

    2.1. Customers must apply the relevant promo code at checkout to avail the applicable discount.

    2.2. The promo code is:

    - SINGLE – 11% off on a minimum purchase of 300, with a maximum discount of 40.

    2.3. Promo codes must be applied before completing checkout and cannot be applied retrospectively after order placement.

    2.4. The promo code is applicable on Centrepoint (CP), Babyshop (BS) and Splash (SP) checkout sites.

    3. Minimum Spend & Discount Conditions

    3.1. SINGLE is applicable on a minimum purchase of 300, with a maximum discount of 40.

    3.2. The applicable discount will be applied at checkout once the minimum purchase requirement is met.

    3.3. The promo code cannot be combined with other vouchers or bank offers.

    4. Product Exclusions

    4.1. The promo code is not applicable on Home, Electronics and Best Price products.

    4.2. All other eligible products are subject to the applicable minimum purchase requirements and promo code conditions.

    5. Campaign Validity

    5.1. The offer is valid during the applicable campaign period.

    5.2. Centrepoint reserves the right to pause or withdraw the promo code before the stated end date at its discretion.

    6. General Conditions

    6.1. The promo code is subject to availability and the applicable campaign validity period.

    6.2. Centrepoint reserves the right to modify, suspend or withdraw the offer where reasonably necessary and subject to applicable law.

    6.3. Participation in the offer constitutes acceptance of these Terms & Conditions.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • ADCB Terms & Conditions

    - Offer is valid on the www.centrepointstores.com website and Centrepoint App only.

    - Customers must pay using ADCB Credit or Debit Cards to avail of the offer.

    - Minimum Order Value: AED 350.

    - Maximum Discount: AED 50.

    - Offer is not valid on Electronics, Home, and Best Price products.

    - Offer cannot be combined with any other promotional offers or discounts.

    - Centrepoint reserves the right to cancel any transaction suspected of fraud, misuse, or violation of the offer terms.

    - Centrepoint shall not be held responsible for any technical issues or payment failures that prevent customers from redeeming the offer.

    - Centrepoint reserves the right to amend, suspend, or withdraw the offer at any time, subject to applicable laws.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • WWS OFFERS T&C

    1. Offer 1 – iPhone Duo

    1.1. Customers must make a qualifying purchase on the Centrepoint website or app and apply promo code WWSDUO at checkout to participate.

    1.2. One eligible winner will be selected through a randomised computerised draw conducted under Centrepoint's supervision after the campaign ends.

    1.3. The winner will receive the advertised iPhone Duo, subject to eligibility verification, and will be notified within 28 days after the campaign ends.

    2. Offer 2 – Shukran Points

    2.1. Customers must make a qualifying purchase on the Centrepoint website or app and apply promo code WHITEWEDNESDAY at checkout to participate.

    2.2. Participants must be residents of eligible participating GCC countries and maintain an active, valid Shukran account until reward fulfilment.

    2.3. Up to 1 million Shukran Points will be awarded to set of winners through a randomised computerised draw after the campaign ends, based on the published prize allocation and winner structure.

    2.4. Shukran Points are non-transferable, non-refundable, and cannot be exchanged for cash or alternative benefits.

    3. Campaign Validity & Participation

    3.1. Both offers are valid from 21 October to 2 December 2026, inclusive, on the Centrepoint website and app in participating territories.

    3.2. Customers must apply the relevant promo code before completing checkout. Codes cannot be applied retrospectively.

    3.3. Participation, order verification, and reward claims must be linked to the same Centrepoint account.

    4. Qualifying Orders & Eligibility

    4.1. Only eligible orders meeting the applicable purchase conditions, minimum spend (if any), and product exclusions will qualify.

    4.2. Cancelled, fully returned, fully refunded, unpaid, or fraudulent orders will not qualify. Cash-on-delivery orders qualify only after successful delivery and payment collection.

    4.3. Each qualifying order constitutes one entry into the corresponding offer, subject to the applicable participation limits.

    5. Winner Selection & Verification

    5.1. Winners will be selected through randomised computerised draws after the campaign concludes, in accordance with applicable regulations.

    5.2. Centrepoint reserves the right to verify identity, account details, and qualifying transactions before confirming reward entitlement.

    5.3. If a winner is ineligible or fails to complete verification within the communicated deadline, an alternate winner may be selected.

    6. Winner Notification & Reward Fulfilment

    6.1. Winners will be contacted through their registered contact details within 28 days after the campaign ends

    6.2. Physical prizes will be delivered to verified eligible addresses, and Shukran Points will be credited to verified Shukran accounts within the communicated fulfilment timelines.

    6.3. Rewards are non-transferable and cannot be exchanged for cash. Equivalent or higher-value prize substitutions may be made where reasonably necessary and legally permitted.

    7. Fraud, Misuse & Disqualification

    7.1. Centrepoint reserves the right to disqualify participants involved in fraud, manipulation, multiple-account misuse, automated entries, bots, or other unfair practices.

    7.2. Artificial transactions, repeated cancellations, or returns intended to manipulate entries may result in disqualification.

    7.3. Centrepoint may withdraw reward entitlement or reverse credited points for ineligible transactions, subject to applicable law.

    8. Campaign Modifications & Technical Issues

    8.1. Centrepoint reserves the right to extend, shorten, modify, suspend, or cancel either offer where reasonably necessary and subject to applicable law.

    8.2. Centrepoint shall not be responsible for technical failures, network disruptions, or incomplete entries, except where liability cannot legally be excluded.

    9. Privacy & General Conditions

    9.1. Customer information may be processed for participation verification, winner selection, notification, and prize fulfilment in accordance with Centrepoint's Privacy Policy.

    9.2. Winner details or images may be used for campaign publicity only where legally permitted and with consent where required.

    9.3. The Shukran Points offer remains subject to the Shukran Loyalty Programme Terms & Conditions.

    9.4. Participation constitutes acceptance of these Terms & Conditions. Nothing herein limits rights protected under applicable consumer laws.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • White Wednesday Special Offer T&C – 15% off

    - Offer is valid on the www.centrepointstores.com website and Centrepoint app only.

    - Customers must apply promo code NEW15 at checkout to redeem the offer.

    - Offer is valid on full-priced items only.

    - Offer is not valid on Home, Electronics, and Best-Price products.

    - Offer cannot be combined with any other promotional offers or discounts.

    - All products are subject to availability.

    - Centrepoint reserves the right to verify transactions and cancel any order or redemption suspected of fraud, misuse, or abuse.

    - Centrepoint reserves the right to amend, suspend, or cancel the offer without prior notice.

    - By participating in the offer, customers agree to these terms & conditions.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Emax | IMG Worlds T&C

    Customers can avail 30% discount on General Admission Tickets, calculated at the rack rate, for 1+4 family members.

    This offer is valid only on purchases of eligible EMAX products.

    The offer can be redeemed from October 1, 2026 to February 28, 2027 at the physical ticket counters at IMG Worlds of Adventure.

    Customers must present a digital or physical bill, or a screenshot of the bill, for the eligible Emax purchase, along with the QR code received via email, at the IMG Worlds of Adventure physical ticket counter.

    The QR code must be received between October 1, 2026 and December 31, 2026.

    The General Admission Ticket and 10% F&B Voucher must be used on the same day of issuance.

    Kids below 1.05m in height can enter the park free of charge.

    This offer cannot be combined with any other offer or promotion.

    For more information, contact the IMG Contact Centre at 600 500 962 or +971 4 403 8888, or email guestrelations@imgworlds.com.

    For park rules, please visit: IMG Worlds of Adventure – Park Rules

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Akbar Travels T&C

    Customers will receive one set of AED 1,000 discount vouchers on a minimum spend of AED 2,000 at Emax on a single invoice, excluding the iPhone 18 Series.

    Voucher offer benefits include AED 300 on round-trip flights, AED 100 on one-way flights, AED 300 on hotel bookings, and AED 300 on holiday packages.

    The voucher is valid for one-time use only and must be redeemed on or before 30 January 2027.

    The voucher can be redeemed only through the Akbar Travels UAE website or mobile app.

    Only one voucher can be redeemed per booking and cannot be combined with any other offer or voucher.

    The voucher is applicable on eligible flight, hotel and holiday package bookings, subject to applicable booking conditions and eligible airlines.

    The voucher is valid for new bookings only. Unused voucher value will be forfeited and the voucher amount is non-refundable in case of cancellation or refund.

    For voucher-related queries, please contact Akbar Travels Customer Support: +971 4 356 1122 / 800 1234 or gulfsupport@akbartravels.com.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.

Most popular questions