Other Information

  • T&Cs for MAYU50 offer

    MAYU50 offer:

    • Get AED 50 off on spends of AED 300 with code: MAYU50

    • Maximum Discount of AED 50 

    • Voucher is not applicable on beauty products and watches 

    • Voucher is available on website & app

    • Voucher is valid till 11:59:00 on May 25, 2021 

    • Voucher cannot be combined with other vouchers.

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  • What are the Mastercard Offer Terms & Conditions?

    - Cardholders who make any purchases through the brand websites or apps Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com are entitled to a 10% discount on products purchased with Mastercard Debit or Credit cards. 

    - Only valid on online purchases at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com in UAE

    - This offer is exclusively applicable on valid Mastercard Debit or Credit cards only.

    - This offer is not applicable on transactions made at any of the Landmark Group retail outlets/stores. 

    - The offer is applicable every time a Mastercard Debit or Credit Card is used for a transaction. 

    - The offer duration is 25th April 2021 to 31st May 2021. 

    - Returns are applicable as per the Landmark Group’s policy

    - This offer cannot be clubbed with any other sale/promotion/offer.

    - Exchange and refund shall be as per the Centrepoint exchange and return policy.

    - Shukran points are awarded as per the policy. 

    - Modification and changes to the offer are at the sole discretion of Landmark group.

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  • I have a few questions about the Iconic products I’ve bought on CentrepointStores.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-MYCP (800-6927)‎ between 9:00 AM and 9:00 PM, 7 days a week.

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  • What is the offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 10% discount on products purchased with an Emirates NBD Credit or Debit Card.

    What are the requirements for availing the offer?

    - Only valid on online purchases (Centrepointstores.com/ae) in the UAE region.

    - Offer applicable on valid Emirates NBD Credit and Debit Cards.

    - Customers will receive an additional 10% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets.

    - No minimum and maximum threshold for applying the offer.

    - The offer is applicable every time an Emirates NBD Credit and Debit Card is used for a transaction.

    - The offer duration is 16th December to 25th December 2018.

    - Returns are applicable as per the Centrepoint policy.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • ADCB Bank Offer T&C:

    - Discount is valid on the total bill (full price and discounted items) from March 17th 2021 to April 10th 2021

    - Discount is valid only on purchases done through ADCB Credit & Debit Card

    - Discount is not valid for purchase of Gift Cards/Gift Vouchers

    - Refund/Return - Landmark shall provide return/refund as per its customer policy T&Cs and where applicable any discount will be reversed on refund/return/exchange 

    - Shukran points will be issued as per policy

    - Landmark reserves the right to modify its customer term and conditions at any point at its sole and absolute discretion

    - Discount is valid only in UAE stores and online

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  • What is the Visa Card offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 10% discount on products purchased with a Visa Card. 

    What are the requirements for availing of the offer? 

    - Only valid on online purchases (Centrepointstores.com/ae) in the UAE region. 

    - Offer applicable on valid Visa Cards. 

    - Customers will receive an additional 10% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets. 

    - No minimum and maximum threshold for applying the offer. 

    - The offer is applicable every time a Visa Card is used for a transaction. 

    - The offer duration is 26th to 30th November, 2019. 

    - Returns are applicable as per the Centrepoint policy.

     

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  • What is the FAB Card offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 10% discount on products purchased with a FAB Card. 

    What are the requirements for availing of the offer? 

    - Only valid on online purchases (Centrepointstores.com/ae) in the UAE region. 

    - Offer applicable on valid FAB Cards. 

    - Customers will receive an additional 10% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets. 

    - No minimum and maximum threshold for applying the offer. 

    - The offer is applicable every time a FAB Card is used for a transaction. 

    - The offer duration is 5th to 30th November, 2019. 

    - Returns are applicable as per the Centrepoint policy.

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  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.


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  • What is the Najm Card offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 10% discount on products purchased with a NAJM Card.


    What are the requirements for availing of the offer?


    - Only valid on online purchases (Centrepointstores.com/ae) in the UAE region.

    - Offer applicable on valid NAJM Cards.

    - Customers will receive an additional 10% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets.

    - No minimum and maximum threshold for applying the offer.

    - The offer is applicable every time a NAJM Card is used for a transaction.

    - The offer duration is 15th October to 5th November, 2019.

    - Returns are applicable as per the Centrepoint policy.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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