Other Information

  • FAB Bank Offer Terms & Conditions
    • Get 10% off on all products, except beauty and watches.
    • Maximum discount applicable is AED 50.
    • Offer duration: November 16 to December 4, 2022
    • This offer is exclusive to FAB credit and debit card holders only.
    • To enjoy this offer, customers should only use FAB credit or debit cards at the time of paying the bill.  
    • Offer is valid only online at the Centrepointstores.com website and app in the UAE  
    • Exchanges and refunds will be as per Centrepoint exchange and return policy.  
    • Shukran points are awarded as per Centrepoint policy.

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  • ENBD Promotion Terms & Conditions
    • Get 10% off on all productsexcept beauty & watches.
    • Maximum discount applicable is AED 50
    • Duration of the offer is November 16 to December 4, 2022.
    • This offer is exclusive to ENBD & Liv credit and debit card holders only. 
    • To enjoy this offer, customers should only use ENBD & Liv credit and debit cards at the time of paying the bill.  
    • Offer is valid only online at Centrepointstores.com website and app in the UAE  
    • Exchanges and refunds will be as per Centrepoint exchange and return policy.
    • Shukran points will be awarded as per policy.

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  • Visa FIFA Offer

    Terms & Conditions:

    1. This campaign is valid from Oct 13th 2022 and ends on Nov 6th 2022 (the “Term”)
    2. This promotion is valid for UAE resident at all Centrepoint Stores and Centrepointstores.com in the UAE using Visa cards issued through UAE banks only.
    3. Multiple entries are allowed during the campaign period, as long as it meets the eligibility criteria.
    4. Last chance to register and enter the draw is Nov 6th 2022.
    5. Winners of the FIFA packages will receive an email, followed by a call from Centrepoint Customer service team to collect their details, which will be shared with VISA for the purpose of organizing and logistics. The winner must share all the details before Nov 8th 2022 to claim the prizes successfully.

      •   Should the winner’s information not be shared by the cutoff date, or if the company is unable to contact the winners, a replacement winner will be selected from the original participants as on Nov 9th 2022.

    6. If any fraudulent activity is detected related to this offer, the company reserves the right to withhold the prizes, and a replacement winner will be selected from the original participants.
    7. This promotion is not available to any Landmark employees.

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  • Who is responsible for the warranty of the products purchased through your website including ‘sourced from’ products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • ENBD x CP Offer T&C

    • Get 10% off on all products, except beauty & watches.
    • Maximum discount applicable is AED 50.
    • Offer duration: September 15 to October 15, 2022
    • This offer is exclusive to ENBD & Liv Credit & Debit Cards holders only.
    • To enjoy this offer, customers should only use ENBD and Liv credit or debit cards at the time of payment.
    • This offer is valid only online at the Centrepointstores.com website and app in the UAE.
    • Exchanges and refunds will be as per Centrepoint exchange and return policy.
    • Shukran points are awarded as per Centrepoint policy.

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  • I have a few questions about the Iconic products I’ve bought on CentrepointStores.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-MYCP (800-6927)‎ between 7:00 AM and 12:00 PM, 7 days a week.

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  • FEB20 Voucher Offer T & C

    - Get 20% off on a minimum purchase of AED 200 with code: FEB20

    - Maximum discount of AED 100

    - Voucher is applicable on SHOEMART and SHOEXPRESS products

    - Voucher is available on the website & app

    - Voucher is valid till 15:00:00 hours on 2nd March 2022 

    - Voucher cannot be combined with other vouchers

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  • Centrepoint shopping voucher T&Cs for Tajawal customers

    - This offer is only valid online at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com are entitled to a 10% discount on orders above AED 250 with a maximum discount of AED 50.


    - Only valid on online purchases at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com


    - This offer is exclusively applicable online only.


    - This offer is not applicable on transactions made at any of the Landmark Group retail outlets/stores. 


    - The offer duration is 6 July 2021 to 31 July 2021. 


    - Returns are applicable as per the Landmark Group’s policy


    - This offer cannot be clubbed with any other sale/promotion/offer.


    - Exchange and refund shall be as per the Centrepoint exchange and return policy.


    - Shukran points are awarded as per the policy. 


    - Modification and changes to the offer are at the sole discretion of the Landmark group.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.


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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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