Other Information

  • Spin the Wheel Sponsored by Huawei T&Cs:

    - Customers spin the wheel and the lucky winner gets HUAWEI prizes.

    - The game will run from June 1 to 15, 2022.

    - One customer can win only once in the entire duration of the game, and the first prize won will be considered valid during the entire time period.

    - Once a customer wins, the following details will be asked – Name, Phone Number, Email ID & Emirates ID number.

    - If a customer does not provide the contact details, the prize will be cancelled and the next winner will get the prize.

    - Prize details will be communicated via the Customer Care team.

    - Customers will have to visit Landmark Tower, Dubai Marina to collect the prizes during the mentioned time and date.

    - If a customer is not reachable or does not collect the prize at the mentioned date and time, it will be given to the next winner.

    - The game is only valid/applicable in UAE.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • I have a few questions about the Iconic products I’ve bought on CentrepointStores.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-MYCP (800-6927)‎ between 7:00 AM and 12:00 PM, 7 days a week.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • PAYWEEK Voucher Offer T&C

    - Get 20% off on minimum purchase of AED 400 with code: PAYWEEK

    - Maximum discount of AED 100

    - Voucher is not applicable on Beauty, Watches and Smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid from 25th March 12:00:00 till 03.04.2022 10:00:00

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • CPW15 Voucher Offer T&C

    - Get 15% off on a minimum purchase of AED 200 with code: CPW15

    - Maximum discount of AED 50

    - Voucher is applicable on Women Clothing, Footwear and Select Accessories.

    - Voucher is available on the website & app

    - Voucher is valid till 10th March 2022 23:59:00

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • FEB22 Voucher Offer T & C

    - Get AED 22 off on a minimum purchase of AED 222 with code: FEB22

    - Maximum discount of AED 22

    - Voucher is not applicable on beauty, watches and smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid from00:00:00 hours on 22nd February 2022 till 04:00:00 hours on 23rd February 2022 

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • T & C for Centrepoint shopping voucher TALABAT10 for Talabat customers

    - Get 10% off with a maximum discount of AED 50

    - This voucher code is valid till March 15th 2022

    - To avail of this offer, customers should use the promo code TALABAT10 at the time of paying the bill

    - This offer is only valid online at Centrepointstores.com and the offer is not valid in Centrepoint retail outlets

    - This offer is valid on all products except beauty

    - Exchange and refund shall be as per the Centrepoint exchange and return policy

    - Shukran points are awarded as per the policy

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • FEB20 Voucher Offer T & C

    - Get 20% off on a minimum purchase of AED 200 with code: FEB20

    - Maximum discount of AED 100

    - Voucher is applicable on SHOEMART and SHOEXPRESS products

    - Voucher is available on the website & app

    - Voucher is valid till 15:00:00 hours on 2nd March 2022 

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • AW50 Voucher Offer T&C

    - Get AED 50 off on a minimum purchase of AED 300 with code: AW50

    - Voucher is not applicable on Beauty and Smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid from 14th Jan 17:00:00 till 17th Jan 04:00:00

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • VISA offer T&C:

    - Get 10% off on spends of AED 250 and above with a maximum discount of AED 50 

    - This offer is valid till November 28, 2021

    - This offer is exclusive to VISA Credit & Debit Cards and prepaid cardholders only

    - To avail of this offer, customers should use VISA credit & debit cards at the time of paying the bill

    - This offer is only valid online at Centrepointstores.com and the offer is not valid in Centrepoint retail outlets

    - This offer is valid on all products

    - Exchange and refund shall be as per the Centrepoint exchange and return policy

     - Shukran points are awarded as per the policy



    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • CPWW50 Voucher Offer T & C

    - Get AED 50 on a minimum purchase of AED 250 with code: CPWW50 

    - Minimum purchase value to avail this code: AED 250

    - Maximum discount of AED 50

    - Voucher is not applicable on beauty, watches and smart wearables.

    - Voucher is available on the website & app

    - Voucher is valid till 11.59.00 PM on Dec 4, 2021

    - Voucher cannot be combined with other vouchers

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Tajawal travel voucher T&Cs for Centrepoint customers

    - Enjoy an instant discount of AED 100 along with AED 150 cashback into your Tajawal Wallet for hotel bookings. You can use the Wallet points you earn for your future flight & hotel bookings.

    - You must be logged in to earn and redeem your Wallet points

    - You will earn the instant discount and Wallet points after you enter the code mentioned in this voucher on the voucher code box on Tajawal's payment page, click on 'Apply' and complete your booking.

    - This offer is valid only on a minimum spend of AED 1,000 on your booking with Tajawal.

    - If you’re signed in while booking, you’ll receive the Wallet points immediately after completing the booking using the code. - See Tajawal's Wallet page for more info.

    - Validity of the offer: 30 September 2021

    - Travel & stay period: Open with no blackout dates.

    - The code is valid for one hotel booking per customer.

    - Earned points are valid for 3 months from the date of booking.

    - The voucher, once issued, cannot be replaced and the date of validity cannot be extended for any reason.

    - If the booking is cancelled, the voucher will be considered void and cannot be used for a second attempt.

    - For further inquiries, call us at 8000184086

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Centrepoint shopping voucher T&Cs for Tajawal customers

    - This offer is only valid online at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com are entitled to a 10% discount on orders above AED 250 with a maximum discount of AED 50.


    - Only valid on online purchases at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com


    - This offer is exclusively applicable online only.


    - This offer is not applicable on transactions made at any of the Landmark Group retail outlets/stores. 


    - The offer duration is 6 July 2021 to 31 July 2021. 


    - Returns are applicable as per the Landmark Group’s policy


    - This offer cannot be clubbed with any other sale/promotion/offer.


    - Exchange and refund shall be as per the Centrepoint exchange and return policy.


    - Shukran points are awarded as per the policy. 


    - Modification and changes to the offer are at the sole discretion of the Landmark group.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.


    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.

Most popular questions