Other Information

  • White Wednesday Huawei Contest T&C
    • Shop this White Wednesday Sale and get a chance to win a free Huawei device.
    • To qualify, use code ‘WWSHUAWEI’ at checkout.
    • Participants will automatically enter the draw on using this code.
    • The contest is valid for the White Wednesday Sale period: November 17 – December 4, 2023
    • Winners will be selected randomly from all the qualified users.
    • Winners will directly be informed by the last week of December.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Casio Offer T&C
    • Shop this Super Sale and get a chance to win a free Casio device.
    • To qualify, use code ‘CASIO’ at checkout.
    • Participants will automatically enter the draw on using this code.
    • The contest is valid for the Super Sale period: March 25 – June 4, 2023
    • Winners will be selected randomly from all the qualified users.
    • Winners will directly be informed by the last week of June.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Emirates NBD Bank White Wednesday Sale T&Cs


    1.         Get extra 10% off all online products excluding cosmetics, watches, electronics, sunglasses, and beauty products.

    2.         Offer validity: November 15 – December 3, ‘23

    3.         Max. discount of AED 40

    4.         This offer is exclusive to Emirates NBD and Liv Credit & Debit card holders only.

    5.         This offer is only valid online at Centrepointstores.com website and mobile apps.

    6.         This offer cannot be clubbed with any other sale/promotion/offer.

    7.         Exchange and refund shall be as per the Centrepoint exchange and return policy.

    8.         Shukran points will be awarded as per the policy.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Sports Nutrition Promo T&C

    ·  Buy one or more products from the ‘sports nutrition’ category and enjoy 10% off on your next purchase of sports nutrition products.

     

    ·  The code will be shared within 10 days of your purchase, on your registered mobile number.

     

    ·  The code is applicable on one purchase per customer.

     

    ·  The maximum discount value is AED 40. 

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Mashreq Offer Terms & Conditions
    • Get extra 10% off on online products excluding cosmetics, watches, electronics and beauty products.
    • Offer is valid from August 15 to September 15 .
    • Maximum discount is AED 40.
    • This offer is exclusive to Mashreq Credit & Debit Cards holders only.
    • To avail of this offer, customers should use Mashreq Credit & Debit Cards.
    • This offer is valid only online at Centrepointstores.com website and mobile apps.
    • This offer cannot be clubbed with any other sale/promotion/offer.
    • Exchanges and refunds will be as per Centrepoint exchange and return policy.
    • Shukran points are awarded as per policy.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • L’Oreal Offer T&C
    • Shop L’Oreal products worth AED 129 and get a chance to win one year of free makeup. 
    • To qualify, use code ‘LOREAL’ at checkout.
    • Participants will automatically enter the draw on using this code.
    • Code is applicable on discounted items as well.
    • Code can be combined with other codes. 
    • The offer is valid from August 8 to 18. 
    • Winners will be selected randomly from all the qualified users.
    • Winners will be directly informed by the last week of August.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Great Online Sale Terms & Conditions

     

    • Shop during the Great Online Sale and get a chance to win a free Huawei device.
    • To qualify, use code ‘GOS’ at checkout.
    • Participants will automatically enter the draw on using this code.
    • The contest is valid for the period of the Great Online Sale – April 14 to 16, 2023.
    • Winners will be selected randomly from all the qualified users.
    • Winners will be directly informed by the last week of April.
    • Winners who are unreachable by May 5, will be disqualified.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Mashreq Bank Offer T&Cs
    1. Get AED 50 off on full-price products only; on a minimum spend of AED 300.
    2. Duration: March 15 to April 30, 2023.
    3. Maximum discount of AED 50.
    4. This offer is exclusive to Mashreq credit and debit card holders only.
    5. To avail of this offer, customers should use Mashreq credit and debit cards only at the time of paying the bill.
    6. This offer is valid only online at Centrepointstores.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per Centrepoint exchange and return policy.
    9. Shukran points are awarded as per policy.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • I have a few questions about the Iconic products I’ve bought on CentrepointStores.com. Who should I reach out to?

    You can speak to our Customer Support team on 800-MYCP (800-6927)‎ between 7:00 AM and 12:00 PM, 7 days a week.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.


    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.

Most popular questions