Other Information

  • HSBC Terms & Conditions

    1. Get extra 10% off online purchases with HSBC credit & debit cards. Excludes cosmetics, watches, electronics, sunglasses & beauty categories.
    2. Validity: April 1 – 30, 2024.
    3. Max. discount of AED 40.
    4. The discount is applicable on a min. purchase of AED 200.
    5. This offer is exclusive to HSBC credit & debit card holders only.
    6. To avail this offer, the customer needs to use their HSBC credit & debit cards at the time of checkout.
    7. This offer is only valid online at Centrepointstores.com website and mobile apps.
    8. This offer can be clubbed with any other sale/promotion/offer.
    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    10. Shukran points will be awarded as per policy.

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  • Guess Watch T&C
    1. Shop at centrepointstores.com this Ramadan & get a chance to win a free Guess watch.
    2. Spend min. AED 400 to enter the lucky draw.
    3. Use code ‘GUESS’ at checkout.
    4. Participants will automatically enter the draw on using this code.
    5. Contest validity period: Until March 28, 2024.
    6. Winners will be selected randomly from all qualified users.
    7. Winners will directly be informed by the end of April.

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  • Emirates NBD Bank Terms & Conditions
    • Get an extra 10% off all online products excluding cosmetics, watches, electronics, sunglasses & beauty products.
    • Validity: March 10 – April 10, 2024
    • Maximum discount of AED 40
    • This offer is exclusive to Emirates NBD credit & debit card customers only.
    • This offer is only valid online at Centrepointstores.com website and mobile apps.
    • This offer can be clubbed with any other sale/promotion/offer.
    • Exchange and refund shall be as per the Centrepoint exchange and return policy.
    • Shukran points will be awarded as per the policy.

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  • iPad Freebie T&C

    1. Shop this Ramadan and get a chance to win a free iPad device.

    2. To qualify, use code ‘RAMADANKAREEM’ at checkout.

    3. Participants will automatically enter the draw on using this code.

    4. The contest is valid for the period of Ramadan: March 13 to April 12, 2024.

    5. Winners will be selected randomly from all the qualified users.

    6. Winners will be directly informed by the last week of April.

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  • Spin The Wheel Contest T&C
    • By participating in the ‘Spin The Wheel’ contest, you stand a chance to win smartwatches from Titan, Fastrack, and Sonata. Prizes are subject to availability and may vary.


    • The lucky draw winner will be officially declared on February 22, 2024. Failure to respond within a specified period may result in the selection of an alternative winner.

     

    • The flat 30% discount voucher is applicable only on purchases of Titan, Fastrack, and Sonata brands. This voucher cannot be combined with any other ongoing promotions or discounts. 

     

    • The voucher is not redeemable for cash and has no cash value.

     

    • The flat 30% discount voucher is valid until February 15, 2024. After this date, the voucher will expire, and no extensions or replacements will be provided. Ensure to use the voucher before the specified expiry date to avail of the discount on eligible products.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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