Other Information

Emirates NBD – Terms & Conditions
- Offer is valid on the Centrepoint website and app from 23 October to 1 November 2026.
- Customers will receive an additional 10% discount on a minimum purchase of AED 350.
- Maximum discount is AED 50 per transaction.
- Offer is valid on purchases made using Emirates NBD Credit or Debit Cards.
- Offer is not valid on Electronics, Home, and Best Price products.
- Offer cannot be combined with any other promotional offers or discounts.
- Only one redemption is permitted per customer during the offer period.
- Centrepoint reserves the right to cancel transactions suspected of fraud or misuse.
- Centrepoint shall not be held responsible for technical issues or payment failures that prevent the offer from being redeemed.
- Centrepoint reserves the right to amend, suspend, or withdraw the offer in accordance with applicable laws.
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White Wednesday Special Offer T&C – 15% off
- Offer is valid on the www.centrepointstores.com website and Centrepoint app only.
- Customers must apply promo code NEW15 at checkout to redeem the offer.
- Offer is valid on full-priced items only.
- Offer is not valid on Home, Electronics, and Best-Price products.
- Offer cannot be combined with any other promotional offers or discounts.
- All products are subject to availability.
- Centrepoint reserves the right to verify transactions and cancel any order or redemption suspected of fraud, misuse, or abuse.
- Centrepoint reserves the right to amend, suspend, or cancel the offer without prior notice.
- By participating in the offer, customers agree to these terms & conditions.
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Emirates NBD Terms & Conditions (21–22 October 2026)
- Offer is valid on the www.centrepointstores.com website and Centrepoint App only.
- Offer is valid from 21 October to 22 October 2026.
- Customers must pay using Emirates NBD Credit or Debit Cards to avail of the offer.
- Minimum Order Value: AED 350.
- Maximum Discount: AED 75.
- Offer is not valid on Electronics, Home, and Best Price products.
- Offer cannot be combined with any other promotional offers or discounts.
- Centrepoint reserves the right to cancel any transaction suspected of fraud, misuse, or violation of the offer terms.
- Centrepoint shall not be held responsible for any technical issues or payment failures that prevent customers from redeeming the offer.
- Centrepoint reserves the right to amend, suspend, or withdraw the offer at any time, subject to applicable laws.
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WWS OFFERS T&C
Offer 1 – iPhone Duo
- To participate, customers must make a qualifying purchase during the campaign period and apply promo code WWSDUO at checkout.
- One winner will be selected through a randomised computerised draw conducted under Centrepoint’s supervision after the campaign ends.
- The winner will receive an iPhone Duo and will be notified within 28 days after the campaign ends.
Offer 2 – Shukran Points
- To participate, customers must make a qualifying purchase during the campaign period and apply promo code WHITEWEDNESDAY at checkout.
- Customers must be residents of participating GCC countries and shop through the Centrepoint website or app.
- Participants must have an active and valid Shukran account at the time of participation and prize fulfilment.
- Up to 1 million Shukran Points will be distributed among eligible winners through a randomised computerised draw after the campaign ends. Centrepoint will determine the number of winners and the number of points awarded to each winner.
- Shukran Points are non-transferable, non-refundable and cannot be redeemed for cash or any alternative.
General Terms & Conditions
- Both offers are valid from 21 October to 2 December 2026, inclusive, on the Centrepoint website and app only.
- The relevant promo code must be applied at checkout. Orders placed without the applicable promo code will not qualify.
- Centrepoint reserves the right to extend, shorten, suspend, modify or cancel either offer without prior notice or liability, subject to applicable law.
- Centrepoint reserves the right to verify eligibility and transactions, request supporting documents, and disqualify participants in cases of fraud, abuse, manipulation, tampering, misuse or breach of these Terms and Conditions.
- Entries made through bulk registrations, multiple accounts, automation, bots or any unfair or unauthorised means will be considered invalid and may be cancelled.
- The Shukran Points offer is subject to the Shukran Loyalty Programme Terms and Conditions and applicable promotional regulations.
- Centrepoint is not responsible for technical errors, system failures, network disruptions, delays, or lost, incomplete, misdirected or corrupted entries.
- Centrepoint will not be liable for any indirect, incidental or consequential loss, damage or expense arising from participation in either offer.
- By participating, winners agree that Centrepoint may use their names, initials, city and images for promotional, marketing or publicity purposes without compensation, unless prohibited by law.
- Participation in either offer constitutes acceptance of these Terms and Conditions and Centrepoint’s verification and decision processes. All decisions made by Centrepoint in connection with the offers shall be final and binding, subject to applicable law.
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Emirates NBD \ EMAX – Terms & Conditions
• Offer is valid on EMAX products only when purchased through the Centrepoint website or app.
• Customers must use an Emirates NBD Credit Card to avail the offer.
• Minimum purchase of AED 2,500 is required to avail the offer.
• Customers will receive an instant discount of 10%, capped at AED 250 per invoice and per card.
• Offer is not applicable on iPhones, PlayStation 5 (PS5), DJI products, and clearance items.
• The full invoice value must be paid using an Emirates NBD Credit Card. Split payments using other cards, cash, credit notes, or any other payment method are not permitted.
• Payments made through Apple Pay or Samsung Pay are not eligible for the offer.
• Offer cannot be combined with other promotional offers or discounts.
• Offer is valid from 1 October to 1 November 2026.
• Centrepoint reserves the right to amend or withdraw the promotion in accordance with applicable terms.
• In case of any dispute, the decision of Centrepoint, EMAX, and Emirates NBD will be final.
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Spin & Win Terms & Conditions
1. Participation is open to all customers who are logged in and win a voucher through the Spin & Win game.
2. Each customer is entitled to one spin per day.
3. Vouchers won can be applied to a minimum cart value of 150.
4. All vouchers won through the game are valid until 8 December 2026.
5. Vouchers are non-transferable, non-refundable, cannot be exchanged for cash, and cannot be combined with other offers or promotions.
6. Centrepoint reserves the right to verify customer eligibility and validate transactions before confirming voucher entitlement.
7. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, or misuse of the game.
8. Centrepoint shall not be liable for technical errors, system failures, network disruptions, or other issues that may affect participation in the game.
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Emax | IMG Worlds T&C
Customers can avail 30% discount on General Admission Tickets, calculated at the rack rate, for 1+4 family members.
This offer is valid only on purchases of eligible EMAX products.
The offer can be redeemed from October 1, 2026 to February 28, 2027 at the physical ticket counters at IMG Worlds of Adventure.
Customers must present a digital or physical bill, or a screenshot of the bill, for the eligible Emax purchase, along with the QR code received via email, at the IMG Worlds of Adventure physical ticket counter.
The QR code must be received between October 1, 2026 and December 31, 2026.
The General Admission Ticket and 10% F&B Voucher must be used on the same day of issuance.
Kids below 1.05m in height can enter the park free of charge.
This offer cannot be combined with any other offer or promotion.
For more information, contact the IMG Contact Centre at 600 500 962 or +971 4 403 8888, or email guestrelations@imgworlds.com.
For park rules, please visit: IMG Worlds of Adventure – Park Rules
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Akbar Travels T&C
Customers will receive one set of AED 1,000 discount vouchers on a minimum spend of AED 2,000 at Emax on a single invoice, excluding the iPhone 18 Series.
Voucher offer benefits include AED 300 on round-trip flights, AED 100 on one-way flights, AED 300 on hotel bookings, and AED 300 on holiday packages.
The voucher is valid for one-time use only and must be redeemed on or before 30 January 2027.
The voucher can be redeemed only through the Akbar Travels UAE website or mobile app.
Only one voucher can be redeemed per booking and cannot be combined with any other offer or voucher.
The voucher is applicable on eligible flight, hotel and holiday package bookings, subject to applicable booking conditions and eligible airlines.
The voucher is valid for new bookings only. Unused voucher value will be forfeited and the voucher amount is non-refundable in case of cancellation or refund.
For voucher-related queries, please contact Akbar Travels Customer Support: +971 4 356 1122 / 800 1234 or gulfsupport@akbartravels.com.
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SALE
SALE Win up to 100,000 Shukrans
1. To participate, shop and apply the promo code SALE at checkout.
2. Winners will be selected & rewarded Shukran points up to 100,000 and winners will be notified within 28 days of the campaign ending.
3. The campaign is valid only for customers residing in participating GCC countries and making purchases through Centrepoint’s official website or mobile application.
4. The campaign runs from September 22 - October 30, both dates inclusive (campaign period).
5. The winner will be selected through a random computerised draw conducted under the supervision of Centrepoint after the campaign period ends.
6. Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
7. Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
8. Application of the promo code at checkout is mandatory for participation in the campaign. Orders placed without the promo code will not be eligible.
9. Cashback awarded under this campaign is non-transferable, non-refundable, and cannot be exchanged for cash or any other alternative.
10. Centrepoint reserves the right to verify customer eligibility, validate transactions, and request supporting documentation where necessary before confirming prize entitlement.
11. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code, or violation of these terms & conditions.
12. Entries generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
13. Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected, or corrupted entries that may affect participation in the campaign.
14. Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance of the prize.
15. By accepting the prize, the winner agrees that Centrepoint may use the winner’s name, initials, city of residence, and/or image for promotional, marketing, or publicity purposes without additional compensation, unless prohibited by applicable law.
16. Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.
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AUTUMN: Win cashback of 10,000
1. To participate, customers must make a qualifying purchase during the campaign period and apply the promo code AUTUMN at checkout.
2. Winners will be selected and rewarded a cashback of up to 10,000 and notified within 28 days of the campaign's closure.
3. The campaign is valid only for customers residing in participating GCC countries and making purchases through Centrepoint’s official website or mobile application.
4. The campaign runs from September 15 – October 30, both dates inclusive (campaign period).
5. The winner will be selected through a random computerised draw conducted under the supervision of Centrepoint after the campaign period ends.
6. Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
7. Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
8. Application of the promo code at checkout is mandatory for participation in the campaign. Orders placed without the promo code will not be eligible.
9. Cashback awarded under this campaign is non-transferable, non-refundable, and cannot be exchanged for cash or any other alternative.
10. Centrepoint reserves the right to verify customer eligibility, validate transactions, and request supporting documentation where necessary before confirming prize entitlement.
11. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code, or violation of these terms & conditions.
12. Entries generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
13. Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected, or corrupted entries that may affect participation in the campaign.
14. Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance of the prize.
15. By accepting the prize, the winner agrees that Centrepoint may use the winner’s name, initials, city of residence, and/or image for promotional, marketing, or publicity purposes without additional compensation, unless prohibited by applicable law.
16. Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.
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CASHBACK T&C
• Customers who meet the campaign eligibility criteria will be rewarded with cashback of 75.
• The campaign is valid only for customers residing in the UAE and making eligible purchases through Centrepoint’s official website or mobile application.
• The campaign runs from September 25, 3:00 AM until October 20, both dates inclusive (campaign period).
• To qualify for the cashback, customers must place an order with a minimum value of 500, excluding home, electronics, and best-price products.
• Participation is open only to customers who have a valid and active Shukran account at the time of participation and cashback fulfilment.
• Cashback will be credited to the eligible customer’s Shukran account and will expire 30 days from the date of credit.
• Cashback is redeemable at Centrepoint only.
• Each eligible customer can receive/redeem the cashback up to 5 times during the campaign period.
• Centrepoint reserves the right to verify customer eligibility and validate transactions before confirming cashback entitlement.
• Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse, or violation of these terms & conditions.
• Entries or transactions generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means may be deemed invalid and cancelled without notice.
• Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, or other issues that may affect participation in the campaign or cashback crediting.
• Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance or use of the cashback.
• Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
• Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.
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Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?
We are happy to help, please get in touch with us via our Contact Us page.
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Can I still use My Credit to shop any brand?
Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.
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Do I need a separate sign-in username and password for each brand site?
No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.
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Will I have to pay separate shipping charges for each brand?
Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.
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What are security tags and why do I have to remove them?
If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.
You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.
Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.
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Are the prices on your website different from the prices in-store?
Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.
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Where can I get information about the Landmark Group?
You can find out more about the Landmark Group by visiting our corporate website.
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Do offers and promotions appear on your website?
Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.
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How do I locate the store nearest to me?
Our store locator will help you find the nearest Centrepoint store.
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