After you have linked your UAE Shukran account, you can check your Shukrans in the Shukran tab in the My Account section. You can also see your available Shukrans under your name at the top of the page. Don't forget that you have to be logged in to do so.
If you think that the Shukrans in your account are incorrect, contact the Shukran team on 800–SHUKRAN (800–7485726) or email them at [email protected].